Teléfono de contacto:+52(442)157-9565
Correo electrónico:[email protected]
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Videos más consultados
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[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]CONFIRMAR UNA CANCELACIÓN[/vc_column_text][/vc_column][vc_column width=»1/2″ css=».vc_custom_1525131626379{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}»][vc_column_text el_class=».big» css=».vc_custom_1525205499605{margin-top: 0px !important;margin-bottom: 10px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 30px !important;}»]
Mercury Cloud es una nueva plataforma que ha desarrollado FTD para el envío y recepción de pedidos entre sus afiliados. En esta sección encontrará instrucciones detalladas sobre el uso de Mercury Cloud así como videos que le mostrarán paso a paso su operación. Si tuviera cualquier consulta no dude en contactar a su equipo de soporte en [email protected][/vc_column_text][vc_video link=»https://youtu.be/HdKEm9r-OKw» css=».vc_custom_1525205484239{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}»][vc_video link=»https://youtu.be/wzesHYgs5S4″][/vc_column][vc_column][vc_column_text css=».vc_custom_1515087462793{margin-left: 30px !important;}» el_class=».big»]
Cada uno de los íconos en esta página contiene una liga que al presionarse abrirá una ventana con la descripción de cada área. Para regresar a este sitio, ubique el ícono superior del menú izquierdo en cada página. O puede navegar hacia otras áreas desde cada uno de los sitios de ayuda. Cualquier consulta no dude en contactarnos al correo: [email protected][/vc_column_text][/vc_column][/vc_row][vc_row css=».vc_custom_1514938338764{background-image: url(https://www.floristasftd.com/wp-content/uploads/2017/12/bg.jpg?id=3353) !important;}»][vc_column][vc_row_inner css=».vc_custom_1515002598535{margin-top: 30px !important;margin-right: 80px !important;margin-left: 80px !important;border-bottom-width: 30px !important;background-color: #000000 !important;}»][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3433″ img_size=»75×75″ alignment=»center» onclick=»custom_link» css_animation=»appear» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/ventana-de-inicio/»][vc_column_text el_class=».mid»]
Panel de Estado
Alertas*
Calendario de Entregas Futuras
Notifiaciones de FTD
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3435″ img_size=»75×75″ alignment=»center» onclick=»custom_link» css_animation=»appear» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/procesar-pedidos/»][vc_column_text el_class=».mid»]Contenido:
Florista Emisor
Información del Destinatario
Información de Entrega
Información del Producto
Florista que Entrega
Copiar un Pedido
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3432″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/personalizar-tarjetas/»][vc_column_text el_class=».mid»]Contenido:
Formato de Tarjeta
Secciones de la Tarjeta
Banner vs Logotipo
Mensaje Personalizado
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3434″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/centro-de-mensajes/»][vc_column_text el_class=».mid»]Contenido:
Tipos de Mensaje en Mercury
Notifiación de Aceptación de Pedido*
Búsqueda Avanzada
Detalles del Mensaje
Mensajes Relacionados
Confirmaciones de Entrega
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[/vc_column_text][vc_single_image image=»3431″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/mensajes-administrativos/»][vc_column_text el_class=».mid»]
Suspender Mercury
Reiniciar Mercury
Reporte de Pedidos
Ajuste
Mensaje General
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3430″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/cuentas-de-usuario/»][vc_column_text el_class=».mid»]Contenido:
Alta/Baja de Usuario (Empleado)
Preguntas de Seguridad y Contraseña
Personalizar Tarjetas
Impresión Automática
Copiar un Pedido
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3436″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/productos-de-ftd/»][vc_column_text el_class=».mid»]Contenido:
La guía de Selecciones de FTD
Productos de la Guía de Selecciones
Búsqueda de productos
El Directorio Internacional de Interflora
[/vc_column_text][/vc_column_inner][vc_column_inner width=»1/4″][vc_column_text]
[/vc_column_text][vc_single_image image=»3437″ img_size=»75×75″ alignment=»center» onclick=»custom_link» link=»https://www.floristasftd.com/afiliados/mercury-cloud-guia-usuario/busqueda-de-florista/»][vc_column_text el_class=».mid»]Contenido:
Búsqueda de un Afiliado a FTD
Envíos fuera del continente americano
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